Last updated: September 11, 2026
Information we collect
When you browse PlugOnce, create an account, contact support, or place an order, we may collect your name, email address, billing address, IP address, browser and device information, order details, and download records.
How we use information
We use this information to operate the website, process orders, provide protected plugin downloads, deliver updates and support, prevent fraud, improve our products, and meet legal and accounting requirements.
Payments
Payments are processed by the payment provider shown at checkout. PlugOnce does not store complete card numbers or security codes. The payment provider may process information under its own privacy policy.
Cookies and analytics
We use essential cookies for your cart, checkout, account, security, and saved preferences. If analytics or advertising tools are enabled, they may collect usage and device information according to the consent choices available on the site.
Sharing and retention
We share information only with service providers needed for hosting, ecommerce, payment processing, email delivery, support, security, and legal compliance. We keep records only as long as needed for these purposes and applicable legal obligations.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you, subject to legal and security requirements. You can also manage your account information and browser cookie settings.
Contact
For a privacy request, use the PlugOnce contact page. Do not send passwords, API keys, or payment card details.